Doctors prefer to have access
to all AI-generated predictions along with further recommendations
Medical data can be extensive and challenging to navigate, making it essential to systematize information effectively
Medical professionals work in high-pressure environments where precision and efficiency are paramount, making it crucial to design a tool that integrates seamlessly into their workflow. The main challenge was to understand the problems medics face, the tools they are accustomed to, and how they would prefer to use a new solution. This software is designed for two specialties: pediatricians and rheumatologists, both of which require clarity and quick responses to doctors' needs.
Its essential not just to see the information provided by AI but also to be able to add and edit records
They would like to work with a simpler interface so that they don't have to study the instructions for the program
After understanding the challenges and needs of doctors, I created a User Flow for the pediatrician and rheumatologist – primary users who handle clinical data and access a database of patients. Once the basic structure of the software was outlined, I designed the key screens as wireframes.
At the beginning, me and product team conducted 2 interviews with the Head of laboratory and doctors and found out about doctors needs:
Although there are no direct analogues for Rheumotology field, I analyzed other 5 AI-driven healthcare applications to understand how they handle user workflows and AI integration. A common best practice across top apps was to use toolbar and sidebars for the viewer page allowing user close interaction and switching between tabs. Important point was to show overview of AI results using statuses of AI process (done, in progress, error) and most importantly highlight high risk flags found.